Seanad debates

Wednesday, 19 October 2016

Commencement Matters

Hospital Charges

10:30 am

Photo of Terry LeydenTerry Leyden (Fianna Fail) | Oireachtas source

I thank the Minister of State, Deputy Helen McEntee, for attending. Roscommon has drawn three of the Commencement matters today, which shows how active are Roscommon Senators. There is also one from Mayo.

I ask the Minister for Health, Deputy Simon Harris, to resolve the outrageous circumstance in which a two-year old child is being pursued for €100 by Intrum Justitia for attending the accident and emergency department at Portiuncula Hospital in November 2015. Like all children under six years of age, this child from Roscommon town has a GP visiting card. Her parents' income is just €400 per week. She was rushed to the accident and emergency service at Portiuncula Hospital last November. Unfortunately, as the Minister of State knows, we have no accident and emergency service in Roscommon at the moment thanks to a decision taken by Senator Reilly when he was Minister for Health in the Fine Gael Government in 2011. Her distressed mother phoned Westdoc when her daughter took ill in the middle of the night last November. The Westdoc personnel told her to give the child Calpol, which the child then vomited up. Her temperature continued to rise. It was the middle of the night and Westdoc told her to go and get Nurofen. No shops were open locally which sold Nurofen and the Westdoc personnel said there was nothing else they could do. The family then drove to Portiuncula Hospital to seek immediate medical attention for their very ill child.

The Westdoc doctor should have seen a child whose temperature was rising out of control and who was vomiting. Had a Westdoc doctor seen her and been unable to address her symptoms, he or she would have signed a letter for the accident and emergency department exempting her from any charge. As a former chairman of the Western Health Board, I find it morally wrong that a two-year old child, who is covered under the GP visit card and was not provided with a service by Westdoc, is now receiving threatening letters from Intrum Justitia in respect of legal action on a bill of €100. It is an international company and I have named already the directors from Sweden and elsewhere.This is an international company and I have already named its directors who are from Sweden and elsewhere. This issue must be resolved immediately for the family concerned and an assurance given that all children under six attending accident and emergency departments will not be billed and their families pursued by a legal debt collection agency.

It should be noted that the child in question had to be brought to Portiuncula Hospital as the accident and emergency department for Roscommon town which was located in Roscommon hospital was closed by the last Fine Gael-led Government weeks after taking office in the summer of 2011, despite promises delivered in the square of the town to keep the department open. The current situation is totally inadequate and unacceptable to the people of Roscommon and surrounding areas who have had no accident and emergency services at Roscommon County Hospital, now known as Roscommon University Hospital. The name was changed but the hospital did not have its status improved. The HSE has failed to deliver a rapid response ambulance service in County Roscommon which was promised since the wrongful closure of the accident and emergency department five years ago.

The family to which I refer then received a letter from Saolta requesting the money. When I was chairman of the former Western Health Board and such issues came before me, I would have dealt with them more pragmatically, especially given the fact that the family made the effort to contact WestDoc but that service would not see the child and would not give the family a referral letter. Indeed, WestDoc could have supplied such a letter retrospectively, pointing out that the family had contacted the service. The family made an effort to contact a GP before attending the accident and emergency department at Portiuncula Hospital. Given the circumstances, this matter should be resolved and the fee waived. Frankly, the bill has been sent to the child but the child is only two years old and does not have €100. The family is simply not in a position to pay it.

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