Seanad debates
Wednesday, 10 June 2015
Commencement Matters
Schools Complaints Procedures
10:30 am
Mary Moran (Labour) | Oireachtas source
I thank the Minister of State. He referred to a complaint continuing on to the Ombudsman for Children. Unfortunately, if a child is 18 years old, this will not count. The guildelines of the Department of Education and Skill provide that the principal must arrange a meeting and that the complaint must be resolved within ten days. The parents in question wrote a letter in March and did not receive a reply until the end of April, at which time they were told the principal was too busy to meet them within the ten day timeframe. They then received a letter giving three hours notice of a meeting, which was not suitable either.
Young people are at the heart of this issue. The voluntary contribution is also relevant. It is supposed to be voluntary, but they are hearing that pupils in class are either radiators or sponges. Those who have paid their voluntary contribution are the radiators radiating warmth, while those who have not paid are the sponges in society. This is totally unacceptable and we urgently need to look at the matter. Schools should be held accountable for dealing with issues such as this, which are very damaging to young children.
I thank the Minister of State for coming into the House. As a fellow former teacher, we share the same passion for students, those whom we taught and those yet to come down the road. That is why this issue needs to be dealt with in legislation as quickly as possible.
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