Denis Landy (Labour) | Oireachtas source

I thank the Minister of State for his reply. I remember Senator Quinn once informing us that he had got notification for an annual subscription for a business magazine. He discovered that new customers got it for free, so he terminated his account and his wife became the new customer. It is similar here. A new customer gets it free for three years but an existing customer must pay. Would the Minister of State not agree that is a bit unfair?

With regard to the availability of information online, which I will bring to the attention of the people who told me, some of us still live in traditional ways. People have informed me that when they go into their bank they cannot get to talk to anybody at a counter - there is nobody there to talk to. They are sent to machines that do not answer questions. While younger people like the Minister of State might be very proficient at using Internet banking, older people rely on face-to-face communication, which is fading out very quickly. I thank the Minister of State for his response, which I will study further.