Seanad debates
Monday, 22 December 2014
Water Services Bill 2014: Committee Stage (Resumed)
3:55 pm
David Cullinane (Sinn Fein) | Oireachtas source
Yes. Section 8 states: "Subject to this section, the Commission shall provide a dispute resolution service to any customer of Irish Water having an unresolved complaint ...". Is that only open to people who are registered with Irish Water, yes or no? If the answer is "Yes", that is precisely the point we are making - namely, that we are making this service available only to people who are registered and not to people who will still be users and will have the same complaints. A person who is not registered and somebody else who is registered could find themselves in the exact same position, but the one who is registered can use this dispute resolution service while the one who is not registered cannot use it. A clear distinction is being made in this section, but if the Minister deletes the line we suggested, everybody can use the dispute resolution service regardless of whether they are registered.
That is the point and why we are moving the amendment.
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