David Cullinane (Sinn Fein) | Oireachtas source

There is a clear distinction between a customer who walks into a shop, purchases something and makes a complaint where an extra process is put in place to allow the customer who purchased the goods to be part of that, and people who might generally be in a position to make a complaint about any aspect of the shop itself. Everybody will be deemed customers of Irish Water. Whether they are registered or unregistered, they will be deemed by the State now to be a customer in terms of using water, but the Minister is saying that an additional complaints process is being made available only to people who are customers. The Minister might give a "Yes" or "No" answer to this question. Is he saying that only people who are registered can use the dispute resolution service?