Alan Kelly (Tipperary North, Labour) | Oireachtas source

On the section as opposed to other matters, I will not outline in the House what will be done in legislation that has not yet been drafted or brought before Cabinet. It would be inappropriate to do so in respect of legislation that will not be introduced until early 2015. I repeat that a major distinction has been made between those who cannot pay and those who will not pay. Those who are paying also need to be treated fairly. A range of options will be provided to anyone who is in difficulty and such persons will be treated fairly. The Commission for Energy Regulation will be responsible for customer service issues and oversee how Irish Water's handles its customers. A range of easy payment plans will be offered and provided

customers engage with Irish Water-----