Martin Conway (Fine Gael) | Oireachtas source

Please bear with me because I wish to mention a couple of instances. I know of two different individuals who feel there is some sort of a personal vendetta against them by an individual who works in an NCT centre. Is there a mechanism for appeal in such an instance? Can people appeal a decision or highlight something that they believe is not right? Perhaps there is a solution available or structures already in place and I ask the Minister to advise me accordingly.