Joan Burton (Dublin West, Labour) | Oireachtas source

The Department of Social Protection has set up with the banks an information and advice service on a telephone basis through the Citizens Information Bureau which is a well-respected source of information. In addition, we have offered a consultation, which is paid for by the banks but independent of the banks, for people who are being offered a resolution process where they can get a qualified accountant's advice over a period to advise them as to whether the solution being offered is sustainable or appropriate for them in their family circumstances.