Michael Mullins (Fine Gael)

My question relates to another matter. We have often discussed the length of time taken for medical card applications. Would it be possible to be updated by the relevant Minister regarding the progress that has been made in clearing the backlog? I have reason to believe that some of the information we are receiving is not accurate. Applying for a medical card is still difficult. A constituent has been trying to get an answer about his application since December. It is practically impossible to get through to the telephone number supplied by the Department. As Members of the Oireachtas, we are entitled to a better service. Would it be possible for the Department to make a number available to Members so that we might make contact with the section dealing with medical cards? The length of time required to get answers on medical card applications for people who are in dire need is too long.