Joe O'Toole (Independent)

We are the sixth cheapest.

Let us acknowledge that An Post is now ranked the seventh most efficient network operator in 29 European Union countries. That is before we introduce any of the proposed changes. I do not say we should rest on our laurels, but let us acknowledge that we have a good system in terms of European standards benchmarked against the rest of Europe. It is right that we should try to improve that. We should ensure we protect what we have as well as improving the service. I presume that must mean reducing charges and costs as well.

We have invested in a system that has created the backbone to the seventh most efficient operator in the 29 European countries. We must ensure we do not undermine that. One way of undermining it would be simply to disregard it. In the case of a dispute between a private operator who is pitching for business against An Post where agreement cannot be reached the matter is sent to the regulator. We have all agreed to that point. I wish to ensure the dispute resolution is carried out in such a way that we can all have trust and confidence. The processes are not included in the legislation, which specifies that the Commission shall resolve disputes in accordance with procedures established and maintained by it.

The process does not even need to be approved by the Minister. I do not like that. It is hardly transparent or in line with the approach of the Minister's party to those matters. If the process had to be improved by regulation or ministerial order at least I would feel there was some input. However, once the legislation leaves us we have no more input into the process. I am trying to make an input at this stage. Independent mediation should be used. In determining access charges the cost of providing the universal service obligation must be taken into account in addition to avoided costs. What does that mean? It means that if one has a mail centre in Athlone which is serving the west - we will return to using Mayo as an example - letters that are-----