Seanad debates
Wednesday, 14 February 2007
Citizens Information Bill 2006: Committee Stage
11:00 am
Margaret Cox (Fianna Fail)
The last time I spoke with the Minister about this, I outlined my philosophical difficulty in allowing the system to continue in a situation where we needed advocates to make it work for people. Will the Minister ensure a review is done within a certain period, such as every year or two years? Instead of continuing to provide advocates as required, the Department should have a quality assurance in its delivery of services. Our emphasis should be on making the system work, rather than having to put in place things to get over the barriers produced by the system.
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