Seán Power (Kildare South, Fianna Fail)

We indicated in drawing up the scheme that we were trying to introduce a simple system that would clarify for applicants how to apply and receive moneys in the most straightforward way possible and without necessitating recourse to legal professionals.

The manner in which people are written to is an administrative matter. Not everything can be put in legislation like the day on which letters should be written or the type of pen to be used.