Seanad debates
Tuesday, 9 November 2004
Order of Business.
2:30 pm
James Bannon (Fine Gael)
On another issue, the public are shocked by the many incidents of overcharging by Vodafone and O2. Almost €3 million was robbed from customers over the past 12 months or so yet all that has been received from the management and directors of the companies is an apology. The Government needs to take action in this area and customers robbed by the two mobile telephone companies should be fully compensated. This is important because there is concern among members of the public, particularly businesses and young people, with regard to overcharging in this area. We have often heard an apology but more action needs to be taken. It is the responsibility of the Government, particularly the Minister for Communications, Marine and Natural Resources, to demand this.
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