Having worked in RTE, I am aware that if one hears that a complaint has been made to the Broadcasting Complaints Commission about something on which one has worked, the matter is taken seriously on an individual, team and organisational level. There are, therefore, models for a press council. What the public wants is a body which provides decent redress if one takes a complaint to it. Therein lies the need for balance. On the one hand, it must have teeth while, on the other, it cannot operate in a heavy-handed manner which acts as a disincentive for the press to investigate and report.