Derek McDowell (Labour)

While the note in the margin of the section refers to "vulnerable parties", the section itself does not specify "vulnerable persons" at all, unless I have missed it. It simply refers to a situation where the board considers it to be a reasonable inference from the manner in which a case is being pursued that it is not being done properly, which could apply to not just vulnerable parties, even though one would have thought vulnerable parties would be a small minority. If the board forms the view that somebody is not progressing their own claim properly, do they have an obligation to contact that claimant and tell them they are not doing it properly and that they need to get their act together?