It is true that the vast majority of those claimants who will come before the Personal Injury Assessment Board will be doing so for the first time. In this regard, they will not know how best to present their cases and may find some of the requirements difficult to understand. With this in mind, the board should perhaps consider employing claimant officers who would be available to potential claimants to help walk them through the process. The advice given by such officers would be restricted to the assessment board process and could be paid for by respondents. I hope this suggestion will warrant further examination by the board when it has taken office.