Seanad debates

Wednesday, 8 October 2003

During the last Seanad, I was a member of the strategic management initiative, which dealt with Mickey Mouse issues such as the types of letters sent out by civil servants and whether civil servants were courteous when they answered the telephone. While I would like this to happen, we did not deal with major issues such as discussing business plans with Departments and asking them what they had done. That committee should be resuscitated and refocus on issues such as that so that officials could appear before it and outline how they implemented modernisation and improved productivity and how they proposed to measure it so that there is a sense that productivity and modernisation are being monitored. The worst thing that could happen is a lack of modernisation, flexibility and improvement in services following such expenditure, which, at the end day, is what will benefit the public.

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