The report mentions inflation, particularly that relating to wages, and there have been several calls from Senators for an extended debate on benchmarking. This is a matter of one's idea of public service. We deserve public services of the highest quality and they should be as good as those of any other country in the developed world. One does not get public services of the highest quality unless one has public servants of the highest quality. One cannot expect to employ public servants of the highest quality unless one provides them with top rates of pay. I have no difficulty with the way pay was addressed as a stand-alone issue in the benchmarking process, but we are missing part of the jigsaw in that we have not yet dealt with quality of delivery of services. As a member of a local authority, I have seen huge changes in the past 12 to 18 months in the grading of staff and their pay structure. However, has there been a change in the way services are delivered to the public? Have those services improved? To date, the answer seems to be no. Improvements in performance and service as a result of increased pay, which in turn lead to an improvement in quality of life among citizens, is a matter that needs to be examined. We are talking about the taxpayers' money. Public service delivery should not just be about public servants; it is about the public as well as public servants.