Every elected representative is in the position where they have to listen sympathetically to cases where serious difficulties have arisen. One often undertakes to look into something, to do the best one can and to give sympathetic consideration to a proposition. To be fair to Senator John Phelan, he used the word "appears". It is quite clear that if the Tánaiste had made a commitment, she would have said so and the Senator would be able to document and prove it. However, it is clear from the language he is using that the Tánaiste did not make any such commitment.