It is inconceivable that 21 years after the Stardust disaster there is no quality regulation in place in the leisure industry. Standards of safety differ greatly across the country with some very dubious venues operating without censure or control. Worldwide the picture is just as grim. Following what was recognised as one of the most horrific rock concert tragedies ever, The Who concert in Cincinnati in 1979 in which 11 people were crushed to death and numerous others were injured, a landmark report on concert safety was published in 1998 by the Cincinnati citizen task force. It contained many recommendations designed to make sure such a disaster could never be repeated. It also recommended that the international association of auditorium managers should develop crowd management standards for event promoters and that incentives should be put in place to encourage members to meet these standards. Unfortunately, promises to have such standards implemented were never fulfilled and an international code was never put in place with obvious consequences – lives have been and continue to be lost.