When I was a Member of the Lower House, I gave the example of cases in Gort, County Galway, where people were asked to meet the social welfare appeals officer who wanted to review their applications. They were asked to wait in the lobby of a hotel, which was the most public area that could be found, despite the fact there were two social welfare offices available in which the work could be done in private. Everyone else in the hotel knew why these people were present when the officers called them. It is time to respect people's privacy and dignity. Despite the fact that they must undergo a public application process, they are entitled to some degree of privacy. The example to which I refer is not an irregular occurrence. Further training may be necessary and I hope that appeals officers who review people's applications will do so with the greatest degree of sensitivity. Social welfare applicants are sensitive and highly dependent on State support. That anyone should be embarrassed is simply not good enough.