I have been concerned for some time about the treatment of certain recipients who qualify for disability benefit and invalidity pension. I have come across countless recipients who have had their medical condition certified by one or, perhaps, two consultants – after a great deal of examination and numerous visits to them and their GPs – only to have it overturned after a sometimes cursory examination by the medical examiners retained by the Department of Social and Family Affairs. To add insult to injury, the attitude of some of the medical examiners is appalling and not what is expected of a public servant. This is totally unacceptable. I know from the Minister's record that she would be the first to acknowledge that the day when this behaviour might be acceptable is long gone. On behalf of a humiliated and suffering segment of social welfare recipients, I plead with her to issue clear guidelines on the kind of behaviour that is and is not acceptable in this area of her Department. An improvement in this alone would be a monument to her compassion and understanding of the difficulties encountered by these recipients of her Department's allowances. I commend the Bill to the House.