If I have to produce a policy document for the Minister of State by next Friday and I am suddenly hit with having to answer three or four questions from a meddlesome consumer or a meddlesome voter or an unreasonable person from the back end of somewhere else, why should I waste my time answering questions for them when I need to work on the big policy jobs for my Minister? Of course, it is unreasonable if one looks at it from that point of view but it is utterly unreasonable as well for the person who asked the question that they should not get an answer.