In the second instance, a neighbour made malicious allegations that the woman in question had interfered with her son. This was a devastating accusation and she applied for all the information relating to it. She received some but not all of it and asked the health board to properly investigate the accusation. However, only two categories of finding were possible: first, that it could be confirmed; and, second, that it could not be confirmed. However, the woman wanted to be vindicated and to be told it was not true. She had the support of doctors and others in the case, but the health board would not respond in the manner requested. Eventually it stopped answering her communications. People have an absolute moral entitlement to this kind of information because it concerns them. Every citizen should have the opportunity to access it.