I share the Senator's concern in that I am aware there has been much unnecessary frustration due to the fact that people cannot get an oral hearing. That can lead to a great deal of suspicion, uncertainty, misgivings, misunderstandings and loss of emotional energy when people do not understand the process and are not satisfied there is full transparency in the system. In the overall context of the Bill, I am in agreement with the Senator's position and additional powers are being introduced, but in this particular section I am maintaining consistency between the various legislative codes.