The purpose of the restructuring process is to allow the postal services to be perceived as an attractive business opportunity, operating on a viable financial footing and meeting the needs of the community, both in rural and urban areas. All parties agreed that the basis for determining postmasters' income had to be restructured if we were to avoid closures and continue to provide a comprehensive high quality service. The pay increase for postmasters, which has since been implemented, is part of the restructuring of the operators' income levels.