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Results 201-220 of 930,261 for in 'Dáil debates' OR speaker:Tom Kitt in 'Committee meetings'

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Simon Coveney: I am not saying that there are not cases every week and every day where interventions are needed in order to make sure that the public gets the service it expects. What I am saying is that over the past number of weeks we have issued an average of around 6,000 passports per day, which is in the region of 30% more than we have ever done. When I say that we are recruiting staff, we lose staff...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

John Brady: I acknowledge that the turnaround time for most passport renewal applications is extraordinary. I welcome that and praise the staff of the Passport Office for it. However, there are serious challenges. I would seriously question the assertion that people are only waiting six minutes to talk to someone in the Passport Office.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Simon Coveney: That is the average wait time.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

John Brady: I spoke to a number of people this week who found it impossible to get through, despite many attempts. There is a serious problem with people submitting applications but after eight to ten weeks, and only a couple of days before the estimated issue date, they are contacted by a checker in the Passport Office and told there is an issue. The issue may relate to photographs or to documentation...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Simon Coveney: When applicants have to send in extra information, which sometimes happens, that does delay the process. In those cases, we try to have a turnaround time of 15 working days after that. The clock does not go back to the start. We try to have a faster turnaround time. This is all about trying to deliver a better service to the public. We also have to get better at communicating with the...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Mattie McGrath: We all appreciate the efforts that staff in the Passport Office are making.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Passport Services

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Seán Canney: 96. To ask the Minister for Foreign Affairs and Trade if, with the surge in the number of applications for passports and the delays in getting those applications processed, he will consider opening a passport office in the west of Ireland to serve the needs of the population there; and if he will make a statement on the matter. [33475/22]

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Seán Canney: I compliment the staff of the Passport Office and of the Minister's office, but I would argue that it is high time we located a public-facing passport service office in the west of Ireland in order to serve the people of that region. There is a communications issue. People have difficulties with speaking to someone in the Passport Office, with submitting documents and with finding out what...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Simon Coveney: Passport applications from all citizens across the island of Ireland or abroad are distributed for processing at the three Passport Office locations on the basis of the type of application rather than the place of residence of the applicant. More than 90% of all passport applications, including first-time applications, are now being made through Passport Online. The passport service is...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Passport Services (23 Jun 2022)

Seán Canney: The Minister said he is not ruling out increasing the footprint across the country, but let us take the example of somebody living in Clifden who needs an emergency passport. He or she travels through the county and arrives in Ballinasloe, halfway to Dublin but not having left the county. If a child needs an emergency passport, both parents have to take time off work to get it. Their...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Simon Coveney: There is no criminal court case. I do not know what Deputy Tóibín is talking about.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Peadar Tóibín: There is a case before the DPP.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Simon Coveney: There is no criminal court case.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Peadar Tóibín: I used the word "if".

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Simon Coveney: This line of questioning is not only inappropriate, it is also in bad taste. I have worked closely with Adrian O'Neill, our current ambassador to London, since he took up his post in September 2017. This has been an especially busy period in British-Irish relations, which has seen the UK leave the EU and enter into a new post-Brexit relationship with the latter and Ireland. In this period,...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Mattie McGrath: I call Deputy Tóibín, but he should bí cúramach.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Peadar Tóibín: Beidh mé cúramach. I just want to clarify what I said. The Garda has sent the Tánaiste's file to the DPP, and there may be a case. That is clear and factual. My concern about this is that I have submitted a great many questions to the Minister in regard to the appointment. My worry about the appointment is that it may be the case that the individual may need to give...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Mattie McGrath: I thank Deputy Tóibín.

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Diplomatic Representation (23 Jun 2022)

Simon Coveney: While the Deputy is trying to use this floor to damage people's reputations, I will say that we are lucky to have someone of the calibre and experience of Martin Fraser to take over as ambassador in London. His appointment was approved by Cabinet in the appropriate way along with the appointments of other ambassadors that day. We need experienced people who already have connections and...

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