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Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Citizens Information Services (25 Apr 2024)

Donnchadh Ó Laoghaire: ...in recent times. It is not attracting people and it is easy to understand that. Previously, there would have been more than 200 applications for positions. Now, there is only a handful. Four long-serving staff members have recently left the national phone service in the past nine months. My understanding is that the employers group and the trade unions agreed a pay claim, brought it...

Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions: Citizens Information Services (25 Apr 2024)

Heather Humphreys: ...have to let that process run its course. When the Labour Court concludes its work, my Department will not be found wanting in responding. Shortly after I was appointed, we managed to sort out a long-running issue, and it was long running, for CE supervisors. We provided them with an ex gratia payment. I absolutely value and recognise the work carried out by the staff in the citizens...

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