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Joint Oireachtas Committee on Social Protection: General Scheme of the Payment of Wages (Amendment) Bill 2019: Discussion (10 Oct 2019)

John Brady: ...a restaurant or similar and sees that there is a service charge, he or she, rightly, assumes that it will go directly to the staff who look after the customer, including back-room staff such as chefs. Why is the service charge not included in the overall cost? Why is it not built in such that the consumer can see it? Essentially, it is a hidden charge or a top-up. Why is it not...

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