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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

Rose Conway-Walsh: Therefore it continues to get worse. I have been dealing with a case of an authorised push payment where a confirmation text from Apple Pay came in at the same time they were attempting to make an online purchase. It was essentially attaching their bank account to the fraudster's Apple Pay account. Assuming that the text was to confirm the purchase the person had approved, this allowed the...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

...ones. Fraudsters will often test. It would depend on the banks own controls and risk assessments. Banks try to prevent such transactions. I cannot comment on that case because it has to do with Apple as well. An improvement was made in that regard. The transaction going through Apple can add a layer of complication. I do not know if there was a takeover on the phone or handset, or...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

...depends on the level of investigation. We will be giving key information under the education-and-awareness pillar we talked about earlier, later in the year. We have seen apps downloaded from the Apple or Google stores, that is, from the authorised store. The apps are available through Google and Apple. We will advise people to be careful of what they allow these apps access to on...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

...a business email compromise. Education and awareness is needed for everyone on what they are downloading to their phones. Photo apps are one example. All of these apps are available through the Apple store. Whether it is a link in a text message, something one clicks on online or an app, one should be careful about what one is downloading and allowing access to. The terms and...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

Rose Conway-Walsh: Should those apps be available through the Apple store if they can be used to do what we are taking about?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

Ms Niamh Davenport: I assume the app goes through the Apple process. I could not comment on that. I am not technology based in terms of IT. We would have to put it to the companies.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

Rose Conway-Walsh: Would the BPFI have contacted Apple to say it has concerns?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

Ms Niamh Davenport: I believe members have contacted Apple, but I could not answer that question.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

Rose Conway-Walsh: It is important Apple is asked for a response, because people are left vulnerable.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

Rose Conway-Walsh: The BPFI would have a responsibility to get a response from Apple. When will data for 2022 be released?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payments Fraud: Banking and Payments Federation Ireland (24 May 2023)

...and find it more easy to observe when someone is entering his or her credit card details onto a general website. It is those kinds of key strokes that they can monitor. If representatives of Apple and Google are coming before the committee, they can give more detail as to their protections in that regard. There are some key loggers out there. They will record absolutely everything...