Results 1-4 of 4 for aindrias moynihan segment:8837974

Ceisteanna Eile - Other Questions: Public Services Card (20 Feb 2024)

Aindrias Moynihan: Local offices are very helpful in getting the card renewed and they facilitate the appointments with people. We are seeing that people are getting a letter three months in advance, notifying them of the card coming due for renewal, but that they cannot make an appointment for another two months. They will not be facilitated with an appointment until the card is within a number of weeks of...

Ceisteanna Eile - Other Questions: Public Services Card (20 Feb 2024)

Aindrias Moynihan: Having a smooth and reliable process for the renewal is so important. When people are getting their letter three months in advance they expect to be able to either do it online, or to be able to access the office locally. People are struggling to get appointments until they are much nearer the date of their card expiry. From what we understand, this is because of a large number of people....

Ceisteanna Eile - Other Questions: Public Services Card (20 Feb 2024)

Aindrias Moynihan: 55. To ask the Minister for Employment Affairs and Social Protection the measures that are being taken to tackle the backlog of appointment requests for public service cards in County Cork as it is ten years since the roll-out and a high volume of renewals is required; the progress that is being made to have an online application and renewal system available for public services cards; and if...

Ceisteanna Eile - Other Questions: Public Services Card (20 Feb 2024)

Aindrias Moynihan: The key issue with the renewal process for the card is that it should be smooth and that people should find it straightforward to do, with the minimum of hassle. We are getting a range of queries on different issues in our offices in Macroom and throughout County Cork. Will the Minister outline of the efforts being made to make the renewal process as smooth as possible?