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Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Chapter 13 - Development of ICT Systems by the Department of Justice and Equality
Vote 24: Justice and Equality
(26 Apr 2018)

Alan Kelly: I have had a lot of interruptions. I have three questions.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Chapter 13 - Development of ICT Systems by the Department of Justice and Equality
Vote 24: Justice and Equality
(26 Apr 2018)

Alan Kelly: I have had a lot of interruptions. I will jump to another thing. I have a keen interest in the restructuring of the Department. In the restructuring of justice and home affairs, where is the policing division in the Department and where did it come from? Has it moved?

Written Answers — Department of Environment, Community and Local Government: Irish Water Administration (23 Oct 2014)

Alan Kelly: ...a day, 7 days a week. This call centre is designed for reporting of any faults in water services and assisting customers with any queries related to water services. I f a householder experiences an interruption to the water supply to their house, they are asked to contact Irish Water’s customer contact centre at 1890 278 278 . The call centre is also contactable on the national...

Written Answers — Department of Environment, Community and Local Government: Water Charges Administration (30 Sep 2014)

Alan Kelly: ...on the Irish Water customer handbook. These codes of practice form part of this handbook . The customer handbook sets out the obligations on Irish Water in relation to both planned and unplanned interruptions to public water supplies. Full details on the customer handbook are available on the CER website () Irish Water has established a dedicated team to deal with representations and...

Written Answers — Department of Environment, Community and Local Government: Irish Water Administration (15 Jul 2014)

Alan Kelly: Irish Water has confirmed to my Department that it has a robust communications strategy in place to deal with supply interruptions, both planned and unplanned. I am informed that, since April 2014, Irish Water, under the Service Level Agreements negotiated with local authorities, is the main point of contact for queries on supply outages and it organises for the relevant local authority to...

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