Search for "public services card" speaker:Pauline Tully (KildareStreet.com)

Ceisteanna Eile - Other Questions: Social Welfare Offices (9 Feb 2023): Pauline Tully: ...paid directly into her Ulster Bank account, but as Ulster Bank is closing, she was transferring it to the post office so that her husband could pick it up for her. However, to do that, she needed a public services card. She was told to call in to the Intreo office but she was unable to do so. It took weeks to sort this out and to establish finally that there was a mobile unit, or at...
Ceisteanna Eile - Other Questions: Social Welfare Offices (9 Feb 2023): Pauline Tully: The office in Sligo said that it did not need the public services card but the post office said it did and would not give the payment to the woman's husband without her having a PSC. The Intreo office did give him a temporary card and, eventually, when he was able to get access to staff, someone visited her home afterwards, but it caused a lot of trouble. She also got a letter to say she...

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