Results 361-380 of 2,357 for speaker:Pat Buckley

Joint Oireachtas Committee on Autism: Autism Policy: Discussion (Resumed) (23 May 2023)

Pat Buckley: But that includes responses.

Joint Oireachtas Committee on Autism: Autism Policy: Discussion (Resumed) (23 May 2023)

Pat Buckley: I thank Mr. O'Regan for that honesty. I am just trying to paint a picture of this. It just amazes me that we cannot deliver stuff within our own health service and pay the staff appropriately but we can still outsource it at a higher cost.

Written Answers — Department of Education and Skills: Schools Building Projects (23 May 2023)

Pat Buckley: 292. To ask the Minister for Education and Skills if she will provide an update on the opening of a new school (details supplied) planned for this September; if she will reaffirm her commitment to seeing the school opened and fully operational in time for the next school year; if she will confirm this personally with the school committee providing it with a clear opening date; and if she will...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: I thank the witnesses for giving up their time to come before the committee. Theirs is a young office that was only established in 2018 and they have been busy. Mr. Sloyan mentioned in his opening statement that the FSPO can direct compensation of up to €500,000. I do not think people are aware of that. I note the FSPO has strong powers, as it should. I am especially interested in...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: Please do. I know there was a lot in what I asked.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: I apologise. Those were my words.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: I absolutely do. That is excellent.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: It is a huge success rate. For many of the committees here, there is never good news. There are always problems, issues or things that cannot be resolved. With a success rate like this, it is very important, even in these committees, that the good news story gets out because people are probably not aware of it. I was very surprised when I read some of the report. I thought that 82% was a...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: I know, but it is still encouraging to hear that.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: That is very good. There were 4,781 complaints in 2022 and 4,647 of those were closed, with impactful outcomes for customers, including financial outcomes totalling more than €5 million for individual complaints were delivered. It is a good news story. I will definitely touch base with the office because we have a lot of complaints about vulture funds or alternative arrangements...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: This is vital, because in Irish society, or in any society for that matter, people are very slow to change. I always say that the key to anything is getting the right information out into the public domain. I suspect that the witnesses might be a lot busier after this meeting. Unfortunately, that comes with success. I will certainly be working with the office more because I did not...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: That is excellent. As I have said, that information itself is extremely beneficial. I was not aware of it but now I am. Moreover, people listening in will be aware of it. It is about engaging with the FSPO. As somebody once said to me, if you do not learn something new every day, forget about it. I welcome that. Unfortunately, when the FSPO starts hearing from me, it will be busier. I...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: Reference was made to fraud and investment fraud. What kind of investment fraud are the ombudsman's offices coming across?

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: If it was something like that, and given that fraud is a criminal offence, can the ombudsman's office refer that to An Garda Síochána? What is the process there? I ask this in order that people outside would know.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: That is excellent.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: That is very interesting. It was the security aspect.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman (4 May 2023)

Pat Buckley: It is about accountability, responsibility and proper rules and regulation, proper security procedures and so on. If they are failing on that then there is an issue. That is excellent.

Committee on Public Petitions: Decisions on Public Petitions Received (4 May 2023)

Pat Buckley: Can I suggest if we are reverting with correspondence that we flag that, following our conversation there with the Financial and Pensions Ombudsman, it might be another avenue?

Committee on Public Petitions: Decisions on Public Petitions Received (4 May 2023)

Pat Buckley: Absolutely. It is the right way to go. We just heard it in the conversation earlier.

Committee on Public Petitions: Decisions on Public Petitions Received (4 May 2023)

Pat Buckley: Agreed.