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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: Can Ms Howard give us some real numbers?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: Ms Howard has said that 5,000 customers may have a challenge. How many customers are yet to engage? How many are trying to get another credit card?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: What has the engagement been like in respect of the balance of credit cards where there is a problem getting the customer another credit card or where there is a balance involved? How does Ulster Bank engage with customers to assist them in getting another card?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: At the end of March, Ulster Bank will freeze the credit cards.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: At that time, a customer may have a negative balance.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: The customers who had those cards can go where they wish to try to get another card elsewhere. That is their business. Ulster Bank has not engaged with any other credit card company or bank to try to transition affected customers to another bank.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: If those customers are paying monthly bills from an Ulster Bank credit card, they had better change before the end of March.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: Otherwise they are going to be in serious difficulty with all sorts of service providers.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: It is not that easy to switch.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: Ulster Bank will then pursue the debt with each customer.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: Ms Howard estimates the relevant figure is that approximately 5,000 people may face difficulty.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: That is when those customers will have a problem.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Engagement with Ulster Bank and KBC Bank Ireland (1 Feb 2023)

John McGuinness: I think committee members have finished asking questions. I thank our guests for their attendance today and at previous sessions. I also thank them for the manner in which they have dealt with exchanges at this committee. I wish them well for the future. I hope that for those lingering accounts, credit card or otherwise, the customer will come first, even though Ulster Bank is leaving the...

Written Answers — Department of Education and Skills: Departmental Funding (31 Jan 2023)

John McGuinness: 419. To ask the Minister for Education and Skills the status of an application for funding for a building project in the name of a school (details supplied). [4104/23]

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Payments (31 Jan 2023)

John McGuinness: 477. To ask the Minister for Employment Affairs and Social Protection the reason that €5 has been deducted each week from the pension paid to a person (details supplied); and if their full pension will be restored. [4046/23]

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Payments (31 Jan 2023)

John McGuinness: 480. To ask the Minister for Employment Affairs and Social Protection further to Parliamentary Question 1204 of 16 June 2022 , the information that remains outstanding relative to the claim for an increase in pension for a qualified adult in the name of a person (details supplied); if a response has been issued to the legal representative of the applicant; and if she will make a statement on...

Written Answers — Department of Children, Equality, Disability, Integration and Youth: International Protection (31 Jan 2023)

John McGuinness: 520. To ask the Minister for Children, Equality, Disability, Integration and Youth the number of applications received by International Protection Accommodation Services, for each county, from property owners offering accommodation for refugees that have yet to be processed; if all applicants have been notified of the status of their application and of the likely timeframe for a decision; if...

Written Answers — Department of Health: Medical Aids and Appliances (31 Jan 2023)

John McGuinness: 615. To ask the Minister for Health if incontinent pads will be provided by the HSE to a person (details supplied) given that the ongoing cost is a burden on the family and there is financial hardship; and if their home care requirements will be reviewed urgently. [4049/23]

Written Answers — Department of Health: Community Care (31 Jan 2023)

John McGuinness: 622. To ask the Minister for Health when the payments due to community care homes will be made; and the reason for the delay, given that a commitment was issued to have the payments made before Christmas 2022. [4057/23]

Written Answers — Department of Education and Skills: School Transport (26 Jan 2023)

John McGuinness: 258. To ask the Minister for Education and Skills if she will investigate the reasons a place on the school bus has not been approved in the case of a student (details supplied); if this route will be examined to determine if it is operating to maximum capacity; if further places on the bus can be provided for those in need; and if she will make a statement on the matter. [3820/23]

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