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Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: That was also relayed to me during the summer.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: I understand.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: That backs up what the workers were telling me. When I met them on a number of occasions, I got the same feedback. It is not as people might expect going to and coming from work; it is actually while they are it work. I will continue on that for all of our guests. The incidents that are described are on a scale. I have spoken to retailers who have talked about hammer attacks. There is...

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: That is more constant and continual.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: I am conscious that our guests from RGDATA have not spoken yet.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: Unfortunately, but I hope not.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: I understand.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: What distance did they have to travel?

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: There is a lot to be said for youth diversion, investment and community gardaĆ­ to deal with activity that is not the high-level activity that requires everybody to jump into a squad car and have a major investigation. It requires personnel, which is the difficulty.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: There's definitely a theme emerging. Could I get an answer on the security staff?

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: By comparison with the alternative. The key point is that there is a need to continue to deploy the additional personnel.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: The fear that this will end on 1 January is the main thing.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: From talking to people in the security industry, I know it is proving difficult for them to recruit. Women and migrant workers are particularly difficult to recruit. I would say this is replicated in Ms Dorel's business.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: There was a reference to a shopping centre in north Dublin as well.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: I thank witnesses for all the information they have given us so far. I want to go back to the issue of recruitment and retention. I touched on it earlier. This is something that been raised with me a great deal. I would like the responses to be brief because I do not have as much time as in the first round. I would like a picture of what it is like with regard to staff turnover. We are...

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: I want to ask about the supports offered to people, including to the witnesses. All of these incidents, whether it is a combination of a lot of minor incidents or one big one, are all traumatic. All the money in the world would not pay for what some people have to deal with on a daily basis. In the aftermath of a traumatic incident what is done? In my previous work I represented...

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: Or, indeed, what is normal.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: Even for people with a very thick skin, it will get in on them. The question was twofold. It related to the people working with the witnesses but also for the witnesses themselves. They are getting it in the neck as well.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: You probably need it.

Joint Oireachtas Committee on Jobs, Enterprise and Innovation: Shoplifting: Discussion (13 Dec 2023)

Louise O'Reilly: Mr. Jennings mentioned in his presentation that his members are sometimes asked why they do not get their own security. I have engaged with security officers and their representatives. I understand security means an additional cost to CSNA members. I get that. Also, security firms are having difficulty recruiting people who want to be the first or last line of defence in a retail...

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