Results 18,061-18,080 of 28,162 for speaker:Catherine Murphy
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Presumably those Departments would have retained a HR function.
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Is that included in the business case?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Sometimes the remoteness can cause problems but Ms Murphy-Fagan reckons that is covered, for example, if people say they received too much, that stops some of the problems later on, including for themselves.
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: There were 648 cases of overpayment where no value was recorded. It was estimated that would be possibly an additional €650,000. Is it still the case that by not putting a value on them, the National Shared Services Office, NSSO, cannot put a repayment plan in place? Have the ones that do not have a value been resolved?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Are they fairly recent?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: What was their value? Do the witnesses know what is the total value?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Please do. There were 20 legacy cases in the Department of Employment Affairs and Social Protection with a combined value of €78,000 and 11 had a recruitment plan in place at the date of transfer. There was no evidence of management of recovery since then. Has that changed?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Was the specification for the information technology, IT, system that the NSSO uses for the effective management of overpayments tweaked or is it robust enough? Sometimes when a system is put in place things arise that were not expected and when it works, it needs to be tweaked. Did the financial management system require alterations?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Who carries the cost of that development?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: What kind of cost was involved?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Very often there is a fragmented approach to building IT systems, starting small and then building on to it rather than starting with a bigger platform. Was that the case here?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Has the NSSO done a business case on what technology is required to bring it through to today? It can be future-proofed in so far as that can be envisaged.
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: If the office gets the self-service aspect functioning fully, will that reduce staff costs for delivery of the service?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: What kind of costs are involved?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Is there a potential saving from that investment?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: My final question is on staff. Obviously, going into a new environment is sometimes not what people envisage. Recruiting staff is an issue in the first instance, and continuity in the delivery of services requires staff retention. Has there been an issue with staff retention or applications to move back to Departments? What is the scenario?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: On what scale?
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: I would like to raise a point before we adjourn.
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: I want to comment on the management of the meetings.
- Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office (1 Feb 2018) Catherine Murphy: Yes. That is all right.