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Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: I wish to focus on the moderators for a few minutes. I do not know what they are called now but I refer to the people who have to look at the terrible images to which we referred. Can we drop the phrase "revenge porn"? It is not acceptable to me. It is used in one of the documents we have seen today. It is not I but other organisations which have drawn attention to it, and asked for it...

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Are they directly employed by Facebook?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: The latter are outsourced.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: What is the breakdown?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Can Mr. Ó Broin send the details into the committee?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Are the outsourced staff and direct employees paid the same rates?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: I know Facebook is a for-profit company but Mr. Ó Broin's answer is difficult for me. One of the most important ingredients of this is the person who had to watch these things and make decisions. Facebook, however, is outsourcing the function and paying people less. Mr. Ó Broin is doing all sorts of things with lovely language.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: I read that but how can the company monitor that if half of these people are outsourced?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: I have a close relationship with my husband but that does not mean I know everything. I sit on another committee and organisations which come before us have an obligation to give us information, just as we have an obligation to put them under pressure. However, the three companies here today are for-profit organisations. Can Mr. Ó Broin give me the information on how many people are...

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Some of these have the same roles and others do not. We do not know how the outsourced staff deal with this terrible stuff. Does Facebook have a mechanism whereby they can report back and maybe suggest different ways of doing things?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: What is the situation with Twitter?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: They are all employees of Twitter.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Twitter does not outsource.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: So they are not employees of Twitter.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Can we have the breakdown?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: I understand that, and artificial intelligence and so on.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: No, what I am asking, and I will ask Google the same question before the Chair stops me, is for the breakdown in Ireland. What are the terms and conditions? How does Twitter monitor how its very valued colleagues who are outsourced manage this terrible job? In fact, they are not colleagues in the case of Twitter because they are outsourced. What reporting mechanism is available to these...

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: There is an office in Dublin. How many people work in the office in Dublin?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Could Ms White share that information with the Chair in due course?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Catherine Connolly: Can she provide a breakdown of how many of these people work directly for Twitter and how many are outsourced? Is that possible?

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