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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Is there information or must we still deal with vagueness? I understand that the Central Bank has engaged with the Ulster Bank. Has the Central Bank engaged with the Ulster Bank on its GRG activities in this State?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: How many businesses survived?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Yes.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Of the customers Mr. Stanley knows about, 100 survived.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: In terms of the internal documentation that has come into the public domain, Mr. Stanley may want to take this opportunity to recant and apologise for the approach taken by the Ulster Bank and its parent company. How could bankers talk about businesses and customers in that way?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Some of this documentation was not correspondence but was an operational manual.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: The model used here in Ireland was a mirror image of what was used by GRG in the UK, including the companies that were set up.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: What was the difference in approach here outside of the Central Bank? The committee has raised this issue and will continue to do so. Last year, I raised it with the Taoiseach and called on everyone to get to grips with this matter because it is the new tracker mortgage scandal. These businesses had numerous employees and the potential to deliver for the economy. Some may have gone out of...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: There was not just the issue with West Register. The bank orchestrated defaults in companies and then recovered their assets.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Will Ulster Bank take a proactive approach or will we have to do what we did with the tracker mortgage scandal again? Will the committee, the Government and the Central Bank have to do a pincer movement on Ulster Bank or will Ulster Bank learn the lesson and carry out its own investigation? The Financial Conduct Authority, FCA, will publish its report. The pressure is coming on. I would...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Going back to the tracker mortgage issue, we unfortunately cannot raise all of the individual concerns raised with us. I apologise to everybody who has contacted us with regard to this but we would be here for the next week if we did that. I will ask Mr. Stanley about a case where an individual took out a tracker mortgage and, when the European Central Bank, ECB, interest rate increased,...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: I had a direct quote here. I will ask the customer about the matter. He has already written to the bank.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: I ask Mr. Stanley to inquire about this, even outside the matter of the individual customer. We go back to individual customers who have raised this matter. They also believe that the bank will come down hard on them in the future.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Will Mr. Stanley come back to the committee and indicate whether this has happened and has been an issue with more than one person?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: I will go back to what Senator Conway-Walsh raised with regard to the subject access request, SAR. I have had much correspondence about this. It relates to customers' own documentation. The bank has a 40 day SAR deadline for customers. I will give a snippet of one email, which states that the customer requested details through a SAR on a certain date and was told 40 days later, after...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: That is not a unique occurrence.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: It is. The bank has a legal responsibility to provide the data. Going back to my earlier point, I believe the bank is in breach of the law, not just on issues with data but probably on more serious issues. There are other emails but the language is quite unparliamentary so I may refrain from reading some of those out. It comes out from that frustration which that individual has talked...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)

Pearse Doherty: Has the bank sat down and had meetings with some of the customers?

Written Answers — Department of Finance: Tracker Mortgage Examination (1 Feb 2018)

Pearse Doherty: 72. To ask the Minister for Finance the reason persons with a bank (details supplied) who have been informed they have been impacted by the tracker mortgage scandal have not had their rate corrected; and if he will make a statement on the matter. [5059/18]

Written Answers — Department of Health: Health Services Access (1 Feb 2018)

Pearse Doherty: 190. To ask the Minister for Health if a referral to another health facility is possible for a person (details supplied) in County Donegal; and if he will make a statement on the matter. [5008/18]

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