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Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: The Vice Chair is waiting patiently.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: I ask Mr. Kent to be very brief.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: We may come back to this. I know other members may raise this particular issue so there will be additional time.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: To other members, yes.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: I will take my own slot now and then go back to Deputy Moynihan, who is taking Deputy Crowe's slot. We will then go back to members for a second round. I will cut the second round to four minutes each. Deputy O'Gorman will be first, then Senator Cosgrove, then Deputies Boland and Currie. If there is time for other members at that stage I think we will have a two or three minute slot for...

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: All of them. Mr. Kent?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: All drivers have received awareness training on hidden disabilities.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: The remainder of my questions are for Mr. Creegan of the NTA. I am thinking of people with a disability and in particular, those with a hidden disability. Is there a consistent accessibility policy across all operators or does it vary?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: My next question is a follow-on from that. To what extent is there oversight within the NTA? To what extent does to NTA provide oversight to ensure the operators who are here today meet those obligations, particularly as they apply to people with hidden disabilities?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: Thinking a bit more deeply on the audits, how regular are these audits? How do they operate? Are they just random audits? Who carries out these?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: Are these audits unannounced? Are they scheduled audits? Does the NTA have independent contractors or auditors that, for example, today would travel on a particular route, observe it and audit it?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: Will Mr. Ryan explain that?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: I will go back to representatives of Dublin Bus, Bus Eireann and Go-Ahead Ireland. I presume within their own internal structures there is an individual, or perhaps individuals, who perhaps themselves have a disability or are advocating on behalf of people. How are their voices heard within the structures of each of the organisations? Will Mr. Hann answer first?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: In terms of the organisations, how many complaints have there been in the year to date? In 2024, how many complaints were there from people with a disability who had a bad experience with their services?

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: Mr. Kent.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: Finally, Ms McKay.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: In my role as Chair, my appeal today to all of the organisations here is to make sure for people who have a disability - a hidden disability in particular - that their voice is heard and that when it comes to fleet modernisation, accessibility and infrastructure that they are at the very heart of all you do.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: To be fair to the witnesses, today is about the urban-----

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: I understand that. We have module in two weeks' time and the west will be well covered and indeed many issues that are important to me in Tipperary.

Joint Oireachtas Committee on Transport: Urban Public and Sustainable Transport: Discussion (1 Oct 2025)

Michael Murphy: I do not have any issue with Sligo but the Senator said there was nothing rural in the report.

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