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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: In the bank's accounts, there is provision.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: When Mr. Stanley says "within that", what is "that"?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: So the bank is making provision within the €297 million.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: We know the operational cost is €150 million.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: I am aware that the bank is not disclosing but it does not take a genius to figure out it has made a tiny provision for the Central Bank fine. If the money it has paid out so far to customers is €120 million and, as the delegates have said, if there is another €20 million approximately to pay out because 190 customers have not yet been contacted, and if there is €150...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: I know the bank is not disclosing it. By deduction, however, one realises it is absolutely minuscule. If there is €150 million for the operational cost, if €120 million has been paid out, and if the provision in total is €297 million, my 12 year old son at home could figure out the maximum provision for a fine by the Central Bank.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: Consider the level of compensation that the bank has paid. The total provision for the compensation of customers is close to €300 million. The amount of compensation individuals got was €20 million. Does the bank believe that is adequate compensation given the scandal? Ms Howard's apology on behalf of the bank was welcome. She was not in her position at the time of the...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: What about those who had to employ the services of professional financial service advisers to help fight the bank and try to force it to acknowledge its wrongdoing? Has the bank agreed to cover the costs of the financial advice? I am not talking about the sum of money the bank allocated for independent advice as part of the tracker examination. I am talking about people who hired expertise...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: Why would they even have to go to the courts? Why should it not be a matter of principle? Let me take a section of a letter I have from one of the bank's customers. It states that with the help of the committee and Padraic Kissane, the writer was reinstated on a tracker mortgage last summer after a battle of almost ten years and that it was life changing for his family. He states he...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: I will ask the individual for permission to do. There are many cases like this. This should be a point of principle. If the bank were looking at a customer-centric approach, it would say to its customers that if they spent money on independent financial advice outside of the tracker mortgage examination to convince the bank it had done wrong to them and their families, then the bank would...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: As I said I will do so but I encourage the bank to look at its policy position. There were ten appeals to the ombudsman with regard to the tracker mortgage examination, five of which it appears were upheld. Is this the case? Were they upheld by the ombudsman or the internal Central Bank appeal? It is confusing.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: They went through the appeals panel------

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: The customers were not happy and went to the ombudsman-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: -----and the ombudsman found in favour of the customers on five occasions.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: Will Mr. Stanley give us an indication of whether this was with regard to the level of compensation or whether they were in scope? What categories of findings do they fall under?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: The ombudsman found in favour of these customers, against whom the bank had already ruled, as had its independent appeals process. The ombudsman stated the bank was wrong and the customer was right. Has the bank now looked at each of these judgments and asked itself whether it should apply them to other customers?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: Did the bank find out that any of the cases applied to anybody else?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: I appreciate that. I thank the Ulster Bank for the volume of information it has given us in the questionnaire. It is very helpful. There is a question on rent receivers applied by the bank. It is a very small number. What is the number of fixed asset receivers the bank has applied? It was not a question-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: How many?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): Ulster Bank (9 May 2019)

Pearse Doherty: I want to go onto the issue of the bank's sale to the vultures and the announcement of another sale. Is it likely to happen before the end of this year?

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