Results 1,301-1,320 of 11,015 for speaker:Timmy Dooley
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: I welcome the presentation. To follow up on the Chairman's point, the difficulty many people have is that they see fibre from Eir on a pole 30 m from the entrance to their homes and they cannot understand clearly why Eir is not in a position to provide a service to them. We are not asking it to go a mile or three miles up the road. We are asking it to review where its service terminates...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: The number that left is 16% to 18% of that. That is enormously high. What are they being paid per hour?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: Maybe I should not be as surprised if the wage levels are that low, the burden was that great and Eir did not intervene. I assume it did not intervene. Did it offer any incentive to keep people on during the pandemic? Did it offer any increases in pay or any additional supports? I would think that 80 people, or 16% of Eir's customer care staff, throwing in the towel in the middle of a...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: Can I just stop Ms Lennon there-----
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: I get that.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: With respect, that is not good enough. Ms Lennon can tell me what Eir has done from her perspective but it is not working from the perspective of the 80 people who walked out.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: It is about the law of supply and demand, as Ms Lennon well knows, and the marketplace for labour. If Eir pitches what it is offering to such a low level, it will get people who are less skilled and less committed to the company. I would argue that if Ms Lennon is serious about doing what she is talking about and putting in place permanent, pensionable jobs, Eir is going to have to pay...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: That is correct, and that is the reason Eir changed its management. I spoke to Ms Lennon about that at the time and I thought it was absolutely the right decision
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: Eir is bringing people in house, onshore, into same the time zone and into an environment where there is a better understanding between customer and customer care centre. The reality is that the pressure came on during the pandemic, though Eir could not have been able to see around that corner. I get that completely. However, it is clear to me that when the pressure came on, the staff were...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: If I could just come in on one last-----
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: People will relocate if the offer is right but if Eir is pitching its offering at the retail and hospitality sector, it may not be getting people who are technically competent to meet the demands of the service. This is a technical point but a particular matter has been raised with me by a constituent. The person in question had moved from the Eir service to a competitor, which was Sky in...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: If the customer moves to a competitor, does he or she have to go through a separate process of cancelling with Eir as well?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: For clarity, are we talking only about those who are affected or about everyone within the sector? I think Deputy O'Rourke is only referring to those who have been affected.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: If my service is down for a month-----
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: Does it?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Timmy Dooley: Is Eir compensating-----
- Seanad: An tOrd Gnó - Order of Business (24 Nov 2020)
Timmy Dooley: As the Taoiseach and the Government take on the unenviable task this week of further relaxing restrictions around Covid-19, it is imperative that consideration is given to the capacity of people to live with Covid for the coming weeks, while at the same time having some semblance of a Christmas experience. Retail, barbershops and hairdressers must open without delay. We also have to ensure...
- Seanad: Nithe i dtosach suíonna - Commencement Matters: School Accommodation (18 Nov 2020)
Timmy Dooley: I welcome the Minister of State to the House. In 2019, the then Department of Education and Skills entered into an agreement with Limerick and Clare Education and Training Board to provide seven classrooms and ancillary accommodation at Gaelscoil Mhíchíl Cíosóg in Ennis at an estimated cost of €3 million. The project had been agreed, a design team was put in place...
- Seanad: Nithe i dtosach suíonna - Commencement Matters: School Accommodation (18 Nov 2020)
Timmy Dooley: I thank the Minister of State for her response. The effort made by the board and principal of the school at the time to get the development that was needed was substantial. The school was working out of temporary accommodation. The only option available to the school was the additional school accommodation scheme, which is what the authority was told. Regardless of what scheme the project...
- Seanad: Flooding: Statements (18 Nov 2020)
Timmy Dooley: I welcome the Minister of State to the House and I look forward to his ongoing work in the Department. He is a straight talker who says things as they are. He usually gets things done. The subject of flooding is difficult. Water, wind and fire are the three enemies of every homeowner. Wind and fire must be mitigated by the homeowner but, unfortunately, with water it is very difficult to...