Results 1,241-1,260 of 10,962 for speaker:Timmy Dooley

Seanad: An tOrd Gnó - Order of Business (2 Dec 2020)

Timmy Dooley: ComReg will be before the committee next week.

Joint Oireachtas Committee on Transport, Tourism and Sport: Chairs Designate of the Road Safety Authority and Dublin Port: Discussion (2 Dec 2020)

Timmy Dooley: I thank both chairpersons designate for their presentations. I compliment Ms O'Donnell on the work she has done. She is coming back to us with a proven track record, which is exceptional. She has laid out very clearly the efforts she has made in advancing the strategy that was drafted. The results of those efforts speak volumes. I hope she continues with the good work and I wish her...

Seanad Committee on the Withdrawal of the United Kingdom from the European Union: Engagement on Withdrawal of the United Kingdom from the European Union (2 Dec 2020)

Timmy Dooley: I thank the Minister for coming before the committee and for his forthright explanation of the many challenges that still lie ahead. I would like to raise just one issue with the Minister in addition to all the other myriad issues he has addressed and which have been well ventilated at this stage. Some retailers, particularly those in the west and those around the east coast that are served...

Seanad Committee on the Withdrawal of the United Kingdom from the European Union: Engagement on Withdrawal of the United Kingdom from the European Union (2 Dec 2020)

Timmy Dooley: Yes.

Seanad: An tOrd Gnó - Order of Business (26 Nov 2020)

Timmy Dooley: Earlier this week, the Government announced over €100 million in funding for bog rehabilitation in the midlands under the just transition programme. The programme is aimed at addressing the very significant economic impact of the decision of the State to move away from the burning of peat as our contribution towards the reduction in carbon emissions. The decision to invest...

Seanad: Reopening Ireland (Department of Enterprise, Trade and Employment): Statements (26 Nov 2020)

Timmy Dooley: The pubs in Galway will not be opening for a while so.

Seanad: Reopening Ireland (Department of Enterprise, Trade and Employment): Statements (26 Nov 2020)

Timmy Dooley: I welcome the opportunity to contribute to this debate and welcome the Minister of State, Deputy English, to the House. I thank him for the work he is doing in dealing with a difficult sector of the economy that has gone through a difficult period in recent months. There is some light at the end of the tunnel as we begin a process of coming out of the latest level of lockdown and it is...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: I welcome the presentation. To follow up on the Chairman's point, the difficulty many people have is that they see fibre from Eir on a pole 30 m from the entrance to their homes and they cannot understand clearly why Eir is not in a position to provide a service to them. We are not asking it to go a mile or three miles up the road. We are asking it to review where its service terminates...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: The number that left is 16% to 18% of that. That is enormously high. What are they being paid per hour?

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: Maybe I should not be as surprised if the wage levels are that low, the burden was that great and Eir did not intervene. I assume it did not intervene. Did it offer any incentive to keep people on during the pandemic? Did it offer any increases in pay or any additional supports? I would think that 80 people, or 16% of Eir's customer care staff, throwing in the towel in the middle of a...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: Can I just stop Ms Lennon there-----

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: I get that.

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: With respect, that is not good enough. Ms Lennon can tell me what Eir has done from her perspective but it is not working from the perspective of the 80 people who walked out.

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: It is about the law of supply and demand, as Ms Lennon well knows, and the marketplace for labour. If Eir pitches what it is offering to such a low level, it will get people who are less skilled and less committed to the company. I would argue that if Ms Lennon is serious about doing what she is talking about and putting in place permanent, pensionable jobs, Eir is going to have to pay...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: That is correct, and that is the reason Eir changed its management. I spoke to Ms Lennon about that at the time and I thought it was absolutely the right decision

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: Eir is bringing people in house, onshore, into same the time zone and into an environment where there is a better understanding between customer and customer care centre. The reality is that the pressure came on during the pandemic, though Eir could not have been able to see around that corner. I get that completely. However, it is clear to me that when the pressure came on, the staff were...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: If I could just come in on one last-----

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: People will relocate if the offer is right but if Eir is pitching its offering at the retail and hospitality sector, it may not be getting people who are technically competent to meet the demands of the service. This is a technical point but a particular matter has been raised with me by a constituent. The person in question had moved from the Eir service to a competitor, which was Sky in...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: If the customer moves to a competitor, does he or she have to go through a separate process of cancelling with Eir as well?

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Timmy Dooley: For clarity, are we talking only about those who are affected or about everyone within the sector? I think Deputy O'Rourke is only referring to those who have been affected.