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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Okay, yes.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Yes, absolutely.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Going back to the point, as a population, motorists paid €700 million more in 2017 compared with 2014. That is correct.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: I know that. Mr. Horan has made that point. Will he just accept the-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: We understand that. We are talking about the total. As Mr. Horan said, reinsurance is an issue. Mr. Horan is making the point that the net figure, which is what was incurred by the insurance industry in terms of payouts and claims, fell during that period but that we need to look at reinsurance. When Mr. Horan takes the issue of reinsurance into account, did people still pay more? Did...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: There is a direct link between the net premium earned and the net claims incurred because net claims incurred not only include the claims paid out in that calendar year but the provisioning for future claims in future years. Is that not the case?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: I know, but there is provisioning on the basis of the risk profile within the population at that time.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: I have a few brief questions. One of Insurance Ireland's aims is to ensure that the industry protects consumers. Is that correct?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Does Mr. Hassett believe it is fair that when somebody amends their insurance policy, he or she can be charged up to 50% of the premium they are charged? I will give him two examples. I will not mention any company. A husband who is putting his wife as a named driver on his policy enters the date of birth inaccurately. He puts down 1959 as 1958. He spots the inaccuracy, telephones the...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: What about a person living in the Gaeltacht who gets an insurance policy from the insurance company and notices on the documentation that it misspells the Irish language address on the policy. That person asks for it to be corrected and is charged €175 for that pleasure.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: What is Mr. Hassett's view of the fact that insurance companies are pricing young motorists off the road, which unfortunately in some cases is leading some of them to drive without insurance, which is wrong? A case in point is a 17 year old who contacted me who is looking for third-party fire and theft cover for his own car. He is a provisional licence holder, so he would have to be...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Why is the market so broken? We are fleecing such young drivers.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: On Insurance Ireland’s aims and objectives to help the industry to support its consumers, what about the practice of dual pricing? Take the practice of an insurance company operating in Ireland, a member of Insurance Ireland, quoting an existing consumer €4,000 for a renewal. However, when I enter my details into the company’s website, as a first-time customer, I get a...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Does Mr. Hassett believe that this happens?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Has Mr. Hassett ever asked insurance companies about dual pricing?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Has it ever discussed with insurance companies the issue of artificial intelligence?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Has Insurance Ireland discussed the issue of artificial intelligence and machine learning?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Has Insurance Ireland an innovation partnership with Accenture?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Has it reported that companies that develop, for example, data management capability and control and utilise the massive data that are collected across the insurance value chain are the ones that will differentiate themselves from the rest? Has it also stated companies need to adapt their analytics and optimise customer experience to keep and grow their share of the wallet?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Dual Pricing for Insurance: Discussion (Resumed) (21 Nov 2019)

Pearse Doherty: Does Accenture chair and sponsor the innovation task force with Insurance Ireland?

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