Results 12,221-12,240 of 12,356 for speaker:Paul Murphy
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: The bank could re-skill people or reallocate them to different areas if it chose to.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: Where there is outsourcing work, is the decision on the contract chosen based on the lowest possible bid or does it include elements of social responsibility, where the jobs will be or the quality of the jobs?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: Might where the jobs are located be included in those criteria?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: The number of AIB bank branches is being reduced from 267 to 200, which is a similar cutback to that of the other banks that have attended here. Does AIB envisage closing more branches in the coming period?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: If AIB was to close branches, what criteria would be used?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: What criteria were used in the past when selecting branches for closure?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: Would AIB accept, therefore, that this means IT services are a core service of banks, because that is how people interact with banks? They interact through their smart phone app, online banking, etc.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: AIB (13 Nov 2014)
Paul Murphy: Mr. Duffy did not answer fully Question No. 24, which asked whether if the Central Bank's proposed new mortgage deposit and loan to earnings ratio were in place, what percentage of AIB's existing mortgage holders would have qualified for their loans. I presume a relatively large percentage would not have qualified, although I accept it is difficult to give a precise figure.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Moving to the lessons Ulster Bank can take from the fine, as Deputy Pearse Doherty said, it is not the only IT failure. I understand there were others seven or eight years ago when over 1,000 mortgage customers were temporarily put on interest only mortgages and not taken off that arrangement. They were then liable to paying significant amounts of money. In Mr. Brown's response to Deputy...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Is it not accurate to say some IT work is done in India?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: How many jobs have been outsourced to India?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The software developers and others employed in India had nothing to do with the IT problems we faced.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Those within the bank involved in IT in Ireland would dispute that. There are plenty of reports on the Internet from those who worked inside the bank in Britain. Is Mr. Brown absolutely certain that all of the IT work related to this crisis was done in Scotland?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: What about the ending of IT support in Parkgate Street after integration with the RBS system? Did that have nothing to do with the problem? If we had a local team which was able to patch problems, as happened before, would that have had an impact?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: There are definite lessons for Ulster Bank and other banks about outsourcing. On the more general question of outsourcing, it is an illustration of how obstructive the bank's answers to the questions on outsourcing are. We asked whether it could provide details of the number of outsourced staff and the companies from which it outsourced staff and the reply referred us to the answer to...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The bank did not answer these questions. Does it not feel the same obligation to answer the questions the other banks have because it was not bailed out by the Irish state but by the British state? It is absolutely obstructive. Will the bank provide the answers to the questions on the numbers of outsourced staff, what their functions are and where they are located?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: No, that was not the question. It was whether the bank could provide details of the number of staff at the bank, the number of staff outsourced and the corresponding figures for the years 2008 to 2013, inclusive. The bank did not answer that question; instead it referenced another question which had nothing to do with it.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The other banks have been able to answer the question on outsourced staff. They know how many staff they employ.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: What functions are outsourced?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The bank was not sprung with the questions just now; they were clear and the bank did not answer them. Does Mr. Brown accept that that is an oversight?