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Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: No, but the Minister had a difficulty with it. The parliamentary question suggested that the Data Protection Commissioner, unfairly in my view, was not willing to meet. In fact, Ms McCrum, when she initially answered the question, said that on that date in August, the Data Protection Commissioner was not in a position to meet. The commissioner added a caveat that the implementation plan...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: I have one more question but I need to make the point that the Data Protection Commission was clear that there is a difference between findings and rulings. The Data Protection Commissioner makes rulings and has statutory powers. One of the points she made is that there is a growing awareness in some Departments about the role of the commissioner's office. It is not an advisory role, but...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: Maybe Mr. McKeon could make it a bit clearer for me.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: I will get to Mr. McCarthy in a second.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: The Department referred to "collateral undermining of the Comptroller and Auditor General’s view on the PSC project". Collateral in layman's terms would be substantial. Would that be Mr. McCarthy's view?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: I want that point to be clear and then I will finish. It is an important point because the Data Protection Commissioner referred to this too. The Department's response to the Data Protection Commissioner at that point was that it represented a collateral undermining of Mr. McCarthy's report on the public services card. To be clear, that would not be Mr. McCarthy's view?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: I apologise for being in and out of the Dáil Chamber and committees. I have two or three questions on the public services card and JobPath. Mr. McKeon might have answered some earlier but I will ask specific questions I have. In a previous response, Mr. McKeon said that there is no halo of infallibility around anybody. We can accept that, whether we are talking about Mr. McKeon, the...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: According to the Comptroller and Auditor General, 2.1 million cards had been issued up to 2016. There was a renegotiation of the contract at some point. Is that right?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: Did those changes mean that at some point, the State had to pay around 50% of the difference between how many cards were produced and how many were intended to be produced? Was there some level of compensation for the number of cards short of the 3 million?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: How much has it cost us up to now?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: What was the contract for? Was it for 3 million cards initially?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: Was that based on a cost per card?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: Was part of it based on a cost per card?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: Was the cost of the card then increased as part of the renegotiation or rescheduling of the contract?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: Does that mean that we paid more per card?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: I do not have the time to go into this in detail. I ask that the Department would provide a note on the terms of the original contract, the number of times there was any reprofiling, rescheduling or renegotiation of that contract and what changes were made. That would be very helpful. The Comptroller and Auditor General had a slightly different view on this. At the time that we asked him...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: Was that part of the same contract with the same company?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: I ask Mr. McKeon to provide a detailed note on this. I have a few quick questions on JobPath before I finish. The last time the Department was before us we got a breakdown of how much has been paid to Turas Nua and Seetec. I am assuming that the figure has gone up slightly since. Does Mr. McKeon have the most up-to-date figures with him?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: How many people have gone through the different programmes?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

David Cullinane: The phase for referrals was due to finish at the end of this year but it has been extended. Has it been extended by a year?

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