Results 1,021-1,040 of 14,090 for speaker:Marc MacSharry
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: I will read directly from Twitter this morning, and Ms Lennon can correct me if I am wrong. It refers to it being a "mistake" to go to Sligo.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: In that case, Ms Lennon is happy Eir went to Sligo.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Did Ms Lennon also say that Sligo did not have experience of customer care centres before Eir set up there?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: How many thousands of people does Ms Lennon think worked at MBNA?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Is that not a matter for Eir and its recruitment strategy?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: We have the opportunity to correct it now. That is why I am putting pertinent questions. Is it correct that Morgan McKinley handled the recruitment?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It did that from Cork. Is that right?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It did a great job. It recruited from Cork. With hindsight, would it have been better to use a company in Galway or Sligo, if there were any, to handle the recruitment?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It did a great job too.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Why would Ms Lennon say that Sligo did not have the experience of customer care centres before Eir?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Does Ms Lennon accept that it was an incorrect statement?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Ms Lennon either believes it or that is what she is saying.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Is it correct that Ms Lennon said that Sligo did not have experience of customer care centres before Eir set up there?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Would Ms Lennon like to retract that?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: That is good. For the record, MBNA employed thousands and had downscaled substantially when it became Bank of America, and Avantcard after the fact. They would have been available. Toucan Telecommunications had also been in Sligo for a number of years, so its former staff would have been available. Abtran, which did its direct recruitment locally and did not go all the way to Cork to seek...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Ms Lennon can blame social media.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: I understand that now, and I thank Ms Lennon for clarifying it. She will understand, however, that social media is alive as we speak with people who are very frustrated. If there is an alternative in Sligo, Eir will not be on the list of companies from which we will get our sports channels, mobile networks or landlines. I say this as a loyal customer whose family worked for Eir for a...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It is important that Ms Lennon clarifies that and I suggest that she contact her staff in Sligo, whether it is the guys who go up poles or those in the call centre, to say she is committed to them. What is Eir's long-term commitment to the centre in Sligo?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It is good to have that statement as well.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: What is the rate of attrition for the Sligo staff?