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Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: Members who are participating in the meeting are required to do so from within the Leinster House precincts only. I remind all those in attendance to ensure their mobile phone are switched off or on silent mode. I welcome the witnesses, who are protected by absolute privilege in respect of the presentations they make to the committee. This means they have an absolute defence against any...

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: I thank Mr. Hendrick.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: We might take those questions before the Deputy asks further ones. There are a lot of issues relating to the islands and we gave a commitment to islanders that we would raise them. I might ask the witnesses to take those questions before we come to the islands because I do not want the two issues to get mixed up. Deputy Ó Cuív has suggested a marketing ploy in terms of getting...

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: We might move on to the islands.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: The witnesses might let us know-----

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: I will ask Mr. O'Brien to come in on Deputy Ó Cuív's comment but, before we leave Mr. Mulligan, will he clarify a few things in the context of what Deputy Ó Cuív has said? Is there a difference between a fibre connection and a connection that is partly a wireless service from a latency point of view? That is the first thing. Is there a difference as regards contention?...

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: One is over glass and one is over glass and air.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: I am talking about the experience of the customer on the island, which is what the contract relates to. I am not worried about the actual point-to-point service. I am asking about a hybrid service versus a pure fibre service.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: There will be no difference in latency or contention.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: Mr. Hendrick is saying that there is a difference in latency but that it is small.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: Senator Murphy indicated earlier and he is back with us online.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: Could Mr. Hendrick clarify for me, based on the current equipment that is deployed, the maximum speed that is available on that network over the next 35 years, depending on demand? Second, in terms of equipment that is potentially available today, to put at either end of that fibre cable, what is the potential theoretical capacity of that network based on current technology, if it was upgraded?

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: I thank Mr. Hendrick. Is there anything else Senator Murphy wants to ask or is he happy with the response? I know he is not happy with the response but is there any supplementary question?

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: It is a pity Senator Wall cannot work remotely from Leinster House. We will have to change the Constitution in regard to that.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: The final two questions are for the Department of Rural and Community Development. The first is for Mr. Hendrick and his team. To clarify, is Senator Wall talking about people whose neighbours are able to get a fibre connection but they are not?

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: Does Mr. Hendrick want to come back in on that? I will have a similar question on it in a few minutes.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: Before we move on to the Department, I want to concentrate for a minute on the issue Senator Wall has raised and deal with both responses we have got. I will give an example. A constituent of mine placed an order in May. I have been on to NBI, which has been very helpful on this matter, but as far as it is concerned, the order was registered on 2 August. Clearly, the system whereby an...

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: They are still going back and forth at the moment and that is hugely frustrating for people.

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: Second, what is the actual figure at the moment within the ten working days?

Joint Oireachtas Committee on Social Protection: Roll-out and Delivery of Broadband in Rural Areas: Discussion (15 Nov 2023)

Denis Naughten: What about the other 20%? That is a big cohort of people, where one fifth of them are not within the target. Is there another KPI for that up to 90%, 95% or 100%? Are those being abandoned with the concentration on delivering 80% within ten days? In fairness, based on the feedback from Eir to us, 80% is pretty doable within ten days. The big problem is the other 20%. These are the...

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