Results 8,901-8,920 of 27,613 for speaker:Heather Humphreys

Written Answers — Department of Employment Affairs and Social Protection: Pension Provisions (18 Oct 2022)

Heather Humphreys: My Department is committed to providing a quality service to all customers, ensuring that claims are processed as quickly as possible and that backlogs are kept to a minimum. Processing times for new applications vary across schemes, depending on the differing qualification criteria. Schemes that require a high level of documentary evidence from the customer, particularly in the case of...

Written Answers — Department of Employment Affairs and Social Protection: Pension Provisions (18 Oct 2022)

Heather Humphreys: The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements. All claim decisions taken by the Department’s Deciding Officers and Designated Persons are appealable to the Chief Appeals Officer. In any year around 85% of all...

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Appeals (18 Oct 2022)

Heather Humphreys: The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements. The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered in that office on 9 September 2022. It is a statutory requirement...

Written Answers — Department of Employment Affairs and Social Protection: Cybersecurity Policy (18 Oct 2022)

Heather Humphreys: My Department has a dedicated cyber security function to manage the security of the Department’s network and information assets. My Department takes a risk-based approach to cyber security and has achieved the ISO 27001:2013 for Information Security. This standards-based approach enables teams to proactively identify areas where security can be improved, and these security...

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Benefits (18 Oct 2022)

Heather Humphreys: The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements. The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered in that Office on 28 September 2022. It is a statutory...

Written Answers — Department of Employment Affairs and Social Protection: Cybersecurity Policy (18 Oct 2022)

Heather Humphreys: My Department first adopted Cloud and associated technologies in 2015 and has successfully utilised Cloud to improve our services to customers. Services deployed on Cloud include the MyGovId identity service, JobsIreland, and the Department’s MyWelfare and WelfarePartners digital services. Department data underpinning digital services is stored electronically on our internal...

Written Answers — Department of Employment Affairs and Social Protection: Television Licence Fee (18 Oct 2022)

Heather Humphreys: The Household Benefits Package comprises an Electricity or Gas Allowance and a Free Television Licence. I wish to confirm that the person concerned is in receipt of the Free Television licence as part of their Household Benefits Package. I hope this clarifies the matter for the Deputy.

Written Answers — Department of Employment Affairs and Social Protection: Budget 2023 (18 Oct 2022)

Heather Humphreys: The Fuel Allowance is a contribution towards the energy costs of a household. The payment of €33 per week for 28 weeks (a total of €924 each year) is paid from late September to April. One of the conditions for receipt of fuel allowance is that a person must satisfy a means test. The fuel allowance means test is linked to the maximum rate of State pension...

Written Answers — Department of Employment Affairs and Social Protection: Departmental Staff (18 Oct 2022)

Heather Humphreys: The following table outlines the annual salary paid to my special adviser in the Department of Social Protection. Minister Special Adviser Salary Minister Heather Humphreys Pauric McPhillips €106,518

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Schemes (18 Oct 2022)

Heather Humphreys: My Department provides a suite of income supports for those who are unable to work due to illness or disability. Entitlement to these supports is generally not contingent on the nature of the illness but on the extent to which a particular illness impairs or restricts a person’s capacity to work. Illness Benefit is the primary income support payment for people who are unable to...

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Benefits (18 Oct 2022)

Heather Humphreys: I can confirm that after a MyGovID account has been deleted, the email that was associated with the deleted account can then be used to create a new account. I trust this clarifies the matter for the Deputy.

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Eligibility (18 Oct 2022)

Heather Humphreys: The Fuel Allowance is a payment of €33 per week for 28 weeks (a total of €924 each year) from late September to April, at an estimated cost of €366 million in 2022.  The purpose of this payment is to assist these households with their energy costs.  The allowance represents a contribution towards the energy costs of a household.   Only one...

Written Answers — Department of Employment Affairs and Social Protection: Question Heading for question(s) 508 (18 Oct 2022)

Heather Humphreys: I propose to take Questions Nos. 508 and 531 together. Significant maintenance and upgrade work to the Intreo Centre on the Navan Road in Cabra, Dublin 7, had been scheduled for 2022.   Staff were transferred to other Intreo Centres for the duration of the work, with arrangements made for customers to be served in the nearby Parnell Street Intreo Centre. The Office of Public...

Written Answers — Department of Employment Affairs and Social Protection: Employment Support Services (18 Oct 2022)

Heather Humphreys: I propose to take Questions Nos. 509 and 510 together. The following schedule shows the number of staff assigned to the Parnell Street Intreo Centre in October 2021 and October 2022.  Month/Year Parnell Street Intreo Centre October 2021 75.25 October 2022 72.25 with 3 vacancies These numbers represent staff working...

Written Answers — Department of Employment Affairs and Social Protection: Employment Support Services (18 Oct 2022)

Heather Humphreys: I propose to take Questions Nos. 511 and 512 together. As is the case with any large customer service organisation my Department is constantly reviewing and refining its operational procedures and management structures. As part of this ongoing process in 2021 my Department made some changes to management reporting lines as well as how it organised the processing of Intreo centre claims so as...

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Benefits (18 Oct 2022)

Heather Humphreys: Working Family Payment (WFP) is an income-tested weekly payment which provides additional financial support to employees on low earnings with children. WFP provides financial support for employees who have low earnings/income relative to their family size. The WFP rate payable is 60% of the difference between the average weekly family income and the relevant prescribed income...

Written Answers — Department of Employment Affairs and Social Protection: State Pensions (18 Oct 2022)

Heather Humphreys: The person concerned is in receipt of state pension (non-contributory) since 7 May 1999 and until midyear 2022 collected their payment at their nominated Post Office. On 19 July 2022, a request was received from the person concerned that their payment be paid into their bank account, details of which were supplied.  The person stated at that time that they had pension payments due to...

Written Answers — Department of Employment Affairs and Social Protection: Personal Public Service Numbers (18 Oct 2022)

Heather Humphreys: The person’s application for a Personal Public Service (PPS) Number has been processed.  Confirmation of the PPS Number issued to the person by post on 13/10/2022. I trust this clarifies the matter.

Written Answers — Department of Employment Affairs and Social Protection: Social Welfare Benefits (18 Oct 2022)

Heather Humphreys: Working Family Payment (WFP) is an in-work weekly payment which provides additional income support to employees on low earnings with children. An application for WFP renewal was received from the person concerned. Further information was requested in relation to the application by the Department. Once this information was received a Deciding Officer reviewed the application, and WFP was...

Written Answers — Department of Employment Affairs and Social Protection: State Pensions (18 Oct 2022)

Heather Humphreys: The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements.  The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered in that office on 26 July 2022 and the relevant...