Results 8,761-8,780 of 26,465 for speaker:John McGuinness
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: Mr. Jonathan Sugarman went to the Central Bank and told it a story about his bank that would shock anybody. I doubt, if he had it all back again, that he would come forward as the bank that he complained about was not investigated the way it should have been. That is the experience of a whistleblower, so much more needs to be done to unearth the information required to take a case. That is...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: It was not somebody at the front desk that decided about the tracker mortgage matter. That must be accepted. Somebody at the front desk did not dictate the interest rates or decide not to answer these customers or tell them there are no phone records. The person at the front desk did not decide what to do in the case of PTSB. None of these people was at the front desk. These decisions...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: Would it not be interesting to have a conversation with him?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: You do not know. You have not asked him. That is the point made by Senator Burke. If somebody is trying to gather evidence, will the witness detail the effort made to gather it? The commission has not spoken to Mr. Kissane nor, I am sure, to many more of the individual customers. I cannot go through our individual emails but they are from people who worked in banks. They express concern...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: How did you find him?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: It is worthwhile.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: You do not know if he has that information.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: You are getting paid to do your job. Why do you not ask him about it?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: It is a bit late again.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: Yes. They have been happening since 2009. The process is very slow when it comes to the consumer. The witness's attitude in this is one of condemning it loudly and clearly but with very little real action to tackle banks or to support the interests of the consumer. I am really disappointed if that is the case. I have a question In relation to Ulster Bank and the global restructuring...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: Okay, let us put it this way. There were restructuring elements to each of the banks. A number of complaints are now emerging about how these banks dealt with the restructuring of good commercial loans and some bad commercial loans that were bundled together for the same individuals. There seems to be no let up or outcome to it. In that context and the current tracker issue, does that sit...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: I just want to ask a few more questions about what has happened. In an earlier exchange Deputy Doherty was discussing decisions of the witness's office. If those decisions were made in the negative, is the witness saying that they cannot then come forward again?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: I cannot really ask this question because then----
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: If the organisation itself was disallowing the consideration of a tracker, simply because of the position of the person, who perhaps was employed by the bank and that particular position has changed. Is that a change of circumstance?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: If the person is still interested in pursuing it, that type of case should then come back to the witness to have him determine whether-----
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: Okay. Likewise, where a person has received a payment in terms of their tracker mortgage, if he or she is dissatisfied with that, is to the back that person goes?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: The witness answered a question for me about trackers and businesses. I have come across cases where it has not been properly investigated by the bank. The direction or advice to be given after that is they take the next step, which is back to----
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: This is a similar question relating to the findings of Mr. Deering's office and the interpretation of the bank. If it dates back to 2013 or so, it is still in a position where the witness will go back for other or further information-----
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: That is fine. On the general question of the tracker mortgages, where does Mr. Deering see the state of play? Some people have been paid. Commitments have been given by all of the banks. What about the ones that have been reluctant to deal with Mr. Deering or the ones where reluctance has been found on the other side? Is there a change in attitude in the banks? Is it obviously changing...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion (7 Dec 2017)
John McGuinness: Does Senator Burke want to come in?